Denver, Colorado (July 2022)—On or about February 21, 2022, Sterling Healthcare Holdings, LLC DBA Cordant Health Solutions® (“Cordant”) became aware of a compromise to a Cordant employee’s email account, which may have resulted in the inadvertent exposure of personal and medical information. Cordant has worked diligently to determine exactly what happened and what information was involved as a result of this incident.

Cordant immediately commenced a third-party forensic investigation and determined the incident was limited to one (1) Cordant email user account and occurred between February 18, 2022 and February 21, 2022. The emails located in the compromised mailbox may have contained personal and medical information including, but potentially not limited to: names, mailing addresses, dates of birth, social security numbers, medical information and health insurance information. As of this writing, Cordant has not received any reports of related misuse, identity theft or fraud since the date of the incident. Cordant mailed notification letters to affected individuals who Cordant maintained an address for on July 20, 2022. The letters included additional information about what occurred, outlined the specific personal information that could have been exposed for that individual, and provided a toll-free number that individuals can call to learn more about the incident. The call center can be reached at (833) 423-2980, and is available Monday through Friday from 9:00 a.m. to 9:00 p.m. Eastern time. For more information, please visit https://response.idx.us/cordant. 

While Cordant was unable to locate addresses for all impacted individuals, all individuals whose Social Security number was potentially compromised were mailed a notification letter. “The privacy and protection of sensitive information is a top priority for us,” said Sue Sommer, Chief Executive Officer of Cordant. “We deeply regret any inconvenience or concern this incident may cause.”

Media Contact:

Name: Kim Kudasik, Senior Marketing Manager, Cordant Health Solutions
Email address: kkudasik@cordanths.com
Phone number: 844-848-5955