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Mission & Values

Our Mission

Cordant Health Solutions™ provides innovative tools for monitoring behavioral health, chronic pain and criminal justice cases. Our unique pharmacy and drug testing programs provide accurate, actionable results to protect prescribers, hold patients accountable and optimize quality of life.

As a leader in quality standards, Cordant is committed to developing solutions for payers, clinicians and organizations involved with substance use disorder, pain management and criminal justice agencies. Cordant is one of the only healthcare companies that offers monitoring and risk assessment tools through its innovative drug testing options and full-service, high-touch pharmacies, which specialize in the complex management and dispensing of controlled substances. Cordant’s testing protocols and digital case-management tools help clients become more efficient and effective in using drug testing programs to monitor patient adherence, reduce risk and improve patient outcomes.

Our Vision

Cordant will distinguish itself as a specialty market leader by providing and promoting:

  • Solutions to monitor compliance of individuals and protection for our clients
  • Service excellence through innovation, partnerships and actionable information
  • Regulatory compliance in all business transactions and service-related activities
  • Lower treatment costs while improving the quality of patient care

Our Core Values

Service Excellence as Defined by Our Clients

Cordant seeks to understand the needs of our clients. Our goal is not only to meet but to exceed our client’s expectations. We shall take Cordant’s services to another level by first seeking to understand the needs of our clients, payers, patients and colleagues and then affirmatively taking steps to provide service excellence in all that we undertake.

Accountability to Our Clients and Each Other

Every Cordant team member shall take responsibility for meeting commitments, listening and communicating; being compliant and ethical in our practices; and meeting our service excellence standards. We shall each take personal ownership of the results and always seek to continually improve. We will have the courage to acknowledge mistakes and do whatever is needed to address them.

Integrity as Our Foundation

Cordant conducts its interactions and operations in such a way that we become a trusted advisor to clients, payers and patients. Team members are truthful, make and honor commitments and perform all services at the highest standards of ethical behavior.

Innovation to Add Value and to Differentiate Ourselves in the Market

Cordant continually innovates to create new and novel solutions for our clients. Cordant constantly assesses, evaluates and takes action to excel; we aim to set higher standards for the industry as a whole.

Commitment to Regulatory Compliance from the Top Down

Cordant’s unwavering commitment is demonstrated at every level of its enterprise, from its dedication to all application compliance regulatory guidance, laws and requirements through its interactions both internally and with clients, payers, patients and government agencies.

Mutual Respect in Welcoming Input and Differences

Every Cordant team member treats clients, payers, patients and colleagues with the utmost respect and welcomes discussion of different approaches.

Thoughtful Collaboration for Better Outcomes

We facilitate collaboration with clients, payers and team members and work together toward our common objectives and vision.