Cordant Health Solutions™ offers a pharmacy solution that specializes in safely and securely dispensing chronic pain and substance use treatment medications. Our mission is to ensure that patients have access to needed medications, enhance the compliance of clinicians’ treatment programs, and promote appropriate and effective patient care.
No. We are a retail pharmacy and accept almost all insurance plans. Some insurance plans may involve a single, preferred pharmacy, but this is rare. If you do not have insurance, we will match your current pharmacy’s price of your medication as long as we can verify it using a receipt from the previous month or by contacting them.
There is a 48-hour turnaround time on most deliveries. We require your confirmation before sending your prescription and also require your signature upon delivery. As such, expect a phone call from us shortly after your appointment with your doctor.
We use a local courier service or FedEx. There is a window of time during which this service or FedEx will deliver, but you should be expecting the delivery since we schedule it with you in advance.
There is no delivery charge unless you miss a scheduled delivery and need to reschedule, for which there is a small re-delivery charge.
We understand and can work with you to make other delivery arrangements.
If you need to have your medications delivered to your office or other location, you will need to be present at the time of delivery and have a valid I.D.
You are also welcome to pick up the filled prescription at the pharmacy if that is convenient for you. Just inform us that you would prefer to pick up your order and we will work with you to schedule a pick-up time.
No. Our pharmacy will receive your prescriptions from your prescriber’s office. When we get the prescription, we will process it and give you a call when we are ready to schedule a delivery with you.
We accept all Visa, MasterCard, American Express and Discover cards, as well as flex spending accounts (FSAs) and health savings accounts (HSAs). For in-person pick-up, we accept cash and checks.
We do not automatically charge your credit or debit card; we can keep your card information on file so that when delivery is scheduled, we can confirm if you would like us to use the card on file with us.
Possibly. We work with some discount card programs. Please contact the pharmacy and let us know what program you utilize and we will let you know your options.
We recommend you call the pharmacy five business days before you run out of medication. If we do not have a prescription on file, a five-day notice will give us enough time to request one from your prescriber. If we do have a prescription on file, we will call you a day or two in advance to schedule a delivery.
Cordant stocks many maintenance medications. Be sure to let the pharmacy staff or pharmacist know the medications you are prescribed. If there is something you are prescribed that we do not currently fill for you, we would be happy to work with you to fill it if we are able.
As a part of your healthcare team, we are in communication with your provider regarding when you are running out of medication, and they are aware that we are not open on weekends. You have nothing to worry about and you will be taken care of. We are able to notify your prescriber in advance of holidays regarding all patients who will be running out of medication, and we work together to make sure your medical needs are addressed.
CORDANT PHARMACIES SCORED A 90% PATIENT SATISFACTION RATE AND RECEIVED 4.4 STARS OUT OF 5
Patient Satisfaction Survey March 2017
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