Privacy Policy

mailto:security@cordanths.com Effective Date: January 20, 2014

1. Introduction

This Privacy Policy sets forth the privacy practices of Sterling Healthcare Opco, LLC doing business as Cordant Health Solutions® and its affiliates (Regional Toxicology Services, LLC; Secon of New England, LLC; Rocky Mountain Tox, LLC; American Forensic Toxicology Services, LLC, and Technical Resources Management, LLC, collectively, Sterling Healthcare Opco, LLC, or “Sterling”) with respect to all Cordant Health Solutions (“Cordant Health Solutions”) information, data, graphics, content, software applications (including, without limitation, mobile software and applications) (collectively, the “Software”); the Cordant Health Solutions website, located at www.CordantSolutions.com, (the “Website”); and other Cordant Health Solutions products or services provided or otherwise made accessible on or through the Software or the Website. Collectively, the Software, the Website, and any other Cordant Health Solutions services are hereinafter referred to as the “Service.” In this Privacy Policy, “we”, “us”, “our” and other similar references mean Cordant Health Solutions and “you” and “your” and other similar references mean any particular user of the Service. This Privacy Policy describes how Cordant Health Solutions uses personal information of users collected through our Service (“Personal Information”).

This policy applies (i) immediately to users who utilize the Service on or after the Effective Date and (ii) on the Effective Date to users who utilize the Service before the Effective Date. Any person who does not agree to be bound by this Privacy Policy should not utilize the Service. Each capitalized term not otherwise defined herein shall have the meaning set forth in Section 2.

Please contact us if you have any questions or comments about our privacy practices or this Privacy Policy. You can reach us online at info@cordanths.com or by mail at Cordant Health Solutions, Attention: Marketing Department, 12015 E 46th Ave, Ste 220, Denver, CO 80239.


2. Definitions

a) “Contact Information” means (i) your name, (ii) your physical address, (iii) your email address and (iv) your telephone number.

b) “Effective Date” means the date set forth at the beginning of this document.

d) “Privacy Policy” means the set of policies set forth in this document. e) “Financial Account Information” means your credit card number, credit card expiration date and credit card verification code, all with respect to one or more credit cards that you have the lawful right to use, and your bank account number, bank account title, bank name, branch location and routing number, all with respect to one or more accounts that you have the lawful right to access; provided “Financial Account Information” does not include the last four digits of your credit card number, which we retain for purposes of verifying User Account and User Account Information.

f) “Transaction Information” means all information related to transactions that you conduct on the Service and your interactions with the Service.

g) “User Account” means an account permitting access to the Service, with which is associated a user name and password.

h) “User Account Information” means information that identifies you to the Service, including your user name, password, internet protocol address, and MAC address.

i) “User Content” means images, comments, and other materials that you post to the Service.

3. Types of Personal Information We Collect

Cordant Health Solutions collects the following types of Personal Information through the Service:

a) Contact Information;
b) Financial Account Information;
c) Transaction Information;
d) User Account Information; and
e) User Content.

4. Mechanisms for Collection of Personal Information

Cordant Health Solutions collects Personal Information (i) upon a user’s creation of a User Account, (ii) upon logging into the Service, (iii) upon interactions with the Service, and (iv) upon uploading User Content to, or generating User Content on, the Service, and (v) when you communicate with Cordant Health Solutions through the Service. When you access our Service, we may place small data files on your computer or other device known as “cookies”. We use cookies to recognize you as a user of the Service. Cookies may remain on your device until you erase them or they expire. You are free to decline our cookies if your browser or browser add-on permits, but doing so may interfere with your use of the Service. You should refer to the help sections of your browser, browser extensions, or installed applications for instructions on blocking, deleting, or disabling cookies.

5. Purpose of Collection and Use of Personal Information

Cordant Health Solutions uses Personal Information to: operate and improve the Service target offers to users; administer the Service’s facilities for communications among and between users and the public in general; evaluate eligibility of customers for certain offers, products or services; evaluate the types of offers, products or services that may be of interest to users; provide user support; communicate with users regarding support, security, technical issues, commerce, marketing, and transactions; facilitate marketing, advertising, surveys, contests, sweepstakes and promotions administer the Service, User Accounts and transactions with respect to User Accounts; and administer and carry out our obligations under contracts and to comply with the law.

6. Disclosure of Personal Information

We may disclose your Personal Information to:

Cordant Health Solutions may use the Personal Information for the purposes described in Section 5; service providers which act for us or provide services for us, such as for marketing or for the processing of payments, and as to such service providers their use of Personal Information is subject to our agreements with them and any applicable laws; vendors in connection with the investigation of possible fraud, or as part of legal proceedings affecting Cordant Health Solutions or the vendor; any person or government agency in response to a subpoena; to a government agency in response to an investigation, regardless of whether or not a subpoena has been issued; any person to enforce our rights or protect our property; to protect the rights, property or safety of others, investigate fraud; and Cordant Health Solutions employees and outside professionals (such as lawyers and accountants) for the purpose of auditing, compliance, and corporate governance.

7. Storage and Security

We believe the security of your information is a serious issue and we are committed to protecting the information we receive from you. We use commercially reasonable security measures to protect against the loss, misuse and alteration of your information under our control.

Notwithstanding such measures, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of any information transmitted to or from the Service. We also are not responsible for the actions of any third parties that may receive any such information.

We may transfer your information to, or maintain it on, computers located outside of your state or country, in a location having laws that are less protective of your privacy. If you are located outside the United States and choose to provide information to us, be advised that Cordant Health Solutions is located in the United States and processes your information in the United States. By using the Service under this Privacy Policy and the Terms of Service, you consent to the transfer of your information to the United States.

We will retain Personal Information only as long as our business needs require. We will then destroy or render unreadable any such information upon disposal.

8. Email Policies

Cordant Health Solutions reserves the right to send you email relating to your account and to the Service. You cannot opt-out of receiving such e-mails, and you agree to receive them.

9. No Responsibility for Privacy Practices of Third Parties

This Privacy Policy applies only to the Service. It does not apply to sites that have linked or are redirected to or from the Service (“Third Party Sites”), regardless of whether or not such link or redirection is authorized by Cordant Health Solutions. Third Party Sites may have their own policies regarding privacy, or no policy at all. Cordant Health Solutions is not responsible for Third Party Sites and you use them at your own risk.

10. Interactions With Others

The Service may contain areas where you may be able to publicly post information on social media, communicate with others such as discussion boards or blogs, review goods, services vendors, and submit media content. Such use is subject to our Terms of Service, and may be viewed by the public at large. Any information, including Personal Information, that you post there will be public, and therefore anyone who accesses such postings will have the ability to read, collect and further disseminate such information.

11. Accessing and Correcting Personal Information

You may correct or update certain of your Personal Information via your “My Info” screens of the Service. You may close an account, but Cordant Health Solutions will nevertheless retain your Personal Information so as to protect the business interests of Cordant Health Solutions, Cordant Health Solutions Affiliates, vendors and other users. Those interests include the completion of transactions, maintaining records for financial reporting purposes, complying with our legal obligations, resolving disputes, and enforcing agreements.

12. Changes to the Privacy Policy

Cordant Health Solutions reserves the right to change this Privacy Policy. Such changes may be announced to you either by email or by the posting of the revised policy on the Service. You are responsible for reviewing both your own email and the Service to read the most current Privacy Policy.

13. Notice to Residents of Countries outside the United States of America

Cordant Health Solutions is headquartered in the United States of America. Personal Information may be accessed by us or transferred to us in the United States or to Cordant Health Solutions Affiliates, business partners, vendors, or service providers elsewhere in the world. By providing us with Personal Information, you consent to this transfer. Cordant Health Solutions will adhere to its Privacy Policy, regardless of where the Personal Information is processed or stored.

14. California Privacy Rights

Pursuant to Section 1798.83 of the California Civil Code, residents of California can obtain certain information about the types of Personal Information that companies with whom they have an established business relationship have shared with third parties for direct marketing purposes during the preceding calendar year. In particular, the law provides that companies must inform consumers about the categories of Personal Information that have been shared with third parties, the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To request a copy of the information disclosure provided by Cordant Health Solutions pursuant to Section 1798.83 of the California Civil Code, please contact us via email to info@cordanths.com or by mail to Cordant Health Solutions, 12015 E 46th Ave, Ste 220, Denver, CO 80239.  mailto:security@cordanths.com